The online hotel and apartment booking service Ostrovok has been included in the Register of Trusted Travel Aggregators. The list was compiled by Roskachestvo together with the Federal Service for Accreditation, with the support of the Association of Travel Aggregators (ATAG). The status of a trusted aggregator confirms that Ostrovok meets the requirements for transparency and completeness of information, functionality, information security, and interaction with state information systems.
Eleven travel services have been included in the register. Experts examined the web versions and mobile apps of leading travel aggregators in several areas: the openness and accessibility of information, including the completeness of data on accommodation rules and booking cancellations, the quality of feedback and reviews, and the website’s adaptability for people with visual impairments. In addition, the security of payments and data, as well as the presence of integration with the Unified Register of Classification Objects in the tourism industry, were taken into account. The functionality and convenience of the services were also assessed.
The creation of the Register of Trusted Travel Aggregators was part of Roskachestvo’s work to create a safe and transparent digital environment in the tourism industry. The purpose of the registry is to help travelers navigate online services and choose platforms that meet the established quality and safety requirements.
Information source “Russian Union of Tourism Industry”: https://rst.ru/novosti/novosti-kompanii/ostrovok-voshyol-v-reestr-doverennyh-turagregatorov/
Use of photo "Ostrovok!" : https://ostrovok.ru/